Shipping policy

SHIPPING POLICY

Effective Date: 25-Dec-2025

At Carved Curves FZ-LLC, we are committed to delivering your pieces safely and efficiently, wherever you are.

1. ORDER PROCESSING

All orders are processed within 1–3 business days (excluding weekends and UAE public holidays).

Once your order has been dispatched, you will receive a shipping confirmation email with tracking details.

Please note that processing times may be extended during peak periods, promotions, or new collection launches.

2. SHIPPING DESTINATIONS

We ship:

If your country is not available at checkout, please contact us at
carvedcurves.co@gmail.com

3. DELIVERY TIMEFRAMES

Estimated delivery times:

UAE Orders:
2–4 business days after dispatch

International Orders:
5–10 business days after dispatch (depending on destination and customs processing)

Please note that delivery times are estimates and not guaranteed.

Delays may occur due to:

4. SHIPPING FEES

Shipping fees are calculated at checkout based on your location and selected shipping method.

Any express or upgraded shipping option will be clearly displayed before payment.

Shipping fees are non-refundable unless the return is due to a confirmed defect or error on our part.

5. CUSTOMS, DUTIES & TAXES (INTERNATIONAL ORDERS)

For international shipments:

are the responsibility of the customer.

Carved Curves FZ-LLC is not responsible for delays caused by customs authorities.

If a package is refused due to unpaid customs charges, original shipping fees and return shipping costs may be deducted from any eligible refund.

6. SHIPPING ADDRESS

Customers are responsible for ensuring that the shipping address provided at checkout is accurate and complete.

We are not liable for:

If you notice an error in your shipping details, please contact us immediately at
carvedcurves.co@gmail.com

We cannot guarantee changes once an order has been processed.

7. RISK OF LOSS

Risk of loss and title for products transfer to you once the order is handed over to the shipping carrier.

Carved Curves FZ-LLC is not responsible for lost or stolen packages confirmed as delivered by the carrier.

8. DAMAGED OR LOST SHIPMENTS

If your order arrives damaged or you believe it has been lost in transit:

We will work with the shipping carrier to investigate and resolve the issue.

9. SHIPPING RESTRICTIONS

We reserve the right to:

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